Customer Service FAQ's
Tool Makers International
TMI Home Page
CompanyProductsServiceLinksEasyOrderNewsContactSitemap 

Customer Service

FAQ's

 

 
Customer Service

Years ago, TMI made the conscious decision to focus on a specialized group of parts so that we could offer the best seamer tooling in the canning industry with unparalleled customer service.
As a family-owned business, TMI is able to provide the personal attention you deserve, whether it's checking on the progress of an order or expediting a shipment to the far corners of the globe. In an industry that demands quality and reliability, TMI places a high priority on delivering a precision product while being responsive to customer needs. Forty years in seamer tooling production has provided TMI with extensive experience. That experience benefits our customers. 

Our focus
Every part we manufacture is guaranteed to meet your precise specifications while manufacturing turn-around time is held to a minimum. Our entire manufacturing facility is geared to produce a superior quality product in a time frame that benefits our customers.

  • 24-hour turn-around available for rush requirements
  • 1-day service available from our Inventoried Parts Department 
  • Routine turn-around accomplished in 10 to 14days 

Manufacturing details
Using CNC manufacturing technology, skilled tool and die makers produce a finished product in a number of ways - from standard part numbers with industry-wide specifications, from customer blueprints, or from an actual part where a precise duplicate is made from an original. All seamer tooling is fully inspected before shipment, to ensure every aspect of your order is correct.

Custom manufacturing capabilities are available as an additional service along with the option for design assistance.

Quotations and ordering
Requests for quotations (RFQ's) and On-Line Ordering opportunities are available through our EasyOrder link. For the fastest response to your RFQ or On-line Order, please see our RFQ information link and Order information link for clear guidelines about details of your request. Both RFQ's and Orders may be placed electronically, by fax, or by phone.

Back to Top